Service
Holiday Home Rentals Division
We simplify the experience of vacation home rentals, offering a proven ability to deliver comprehensive property care and unbeatable revenue to our property owners. We understand that every owner has individual requirements when it comes to managing their properties. With our 7 days a week customer care teams, we can be as hands-on as you need. From marketing to booking to guest relations and holiday support, we’re here to fulfill all your requirements, including:
Dedicated Property Account Manager
Your property will have a dedicated account manager to oversee all aspects of its management.
Dedicated Customer and Client Service
We provide dedicated customer service to both guests and property owners.
Housekeeping Services
We arrange for regular housekeeping services to keep your vacation home clean and inviting.
Dealing with All Pre-Arrival Queries
We handle all pre-arrival inquiries from guests to ensure a smooth check-in process.
Sending Notifications to Guests & Owners
We keep both guests and property owners informed with timely notifications.
Maintenance Repair & Inventory Management
We manage all maintenance and repairs for your property, as well as inventory management.
Attending Guest Inquiries, Issues & Complaints
We promptly address any guest inquiries, issues, or complaints to ensure guest satisfaction.
Handling Pre-Arranged Arrivals & Departures
We coordinate and manage pre-arranged arrivals and departures for guests.
Advertising and Marketing
We employ effective advertising and marketing strategies to attract guests to your vacation home.
Personalized Services for Homeowners
We provide personalized services tailored to the specific needs of each homeowner.
Landlord Online Dashboard
We offer an online dashboard for landlords, providing access to booking calendars and reservations.
With our comprehensive services and dedicated support, you can trust us to manage your vacation home rental with excellence.